Shipping and Returns1. Shipping:
The Junior League of Washington (JLW) offers ground shipping - shipped via UPS 1-5 business days – within the 48 contiguous states. Rates are as follows:
Orders totaling 0-$49.99: $4.99
Orders totaling $50 - $99.99: $5.99
Orders totaling $100 - $149.99: $6.99
Orders totaling $150 and above: $7.99
2. Sales tax:
Orders delivered within the District of Columbia are assessed sales tax of 5.75%. Orders delivered outside the District of Columbia are not assessed any sales tax.
We will not refund or exchange personalized products once the order is placed.
We will not refund tickets or contributions once the order or contribution is placed.
For all other purchases, you must request a refund within 15 calendar days of placing the order. If the goods were shipped prior to this 15-day period, refunds are considered only upon satisfactory return of the products shipped. In such cases, you are responsible for return shipping costs; we recommend using a carrier that provides proof of delivery. The JLW cannot issue a refund on returns of damaged goods or returns which cannot be confirmed as delivered to and received by the JLW.
To request a refund, please email us at email@example.com. Refunds are made by credit to the charge card used for the original payment, or by check for payments made by check, money order, or cash.